Privacy Policy
pixelshiftpro Website Ltd is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. Please read this policy carefully to understand our practices regarding your personal data.
1. Information We Collect
1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account or create a profile
- Subscribe to our newsletters or mailing lists
- Request a quote or submit an inquiry
- Complete contact forms or surveys
- Participate in contests, promotions, or events
- Make purchases or transactions
- Provide testimonials or reviews
This information may include:
- Full name and contact information (email address, phone number, mailing address)
- Company name and job title
- Payment information (processed securely through third-party providers)
- Communication preferences and interests
- Social media profile information (when you choose to connect)
2 Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and usage patterns:
Technical Information:
- IP address and location data
- Browser type and version
- Operating system
- Device type and screen resolution
- Internet service provider
Usage Data:
- Pages visited and time spent
- Referring websites or sources
- Click patterns and navigation paths
- Search queries and interactions
- Downloaded files or content
3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. Types of cookies we use include:
Essential Cookies
Required for basic website functionality and security
Performance Cookies
Help us understand how visitors interact with our website
Functional Cookies
Enable enhanced features and personalization
Targeting Cookies
Used for advertising and marketing purposes
2. How We Use Your Information
Service Provision
- • Deliver our services and products
- • Process transactions and orders
- • Manage your account and preferences
- • Provide customer support
Communication
- • Send important updates and notifications
- • Respond to inquiries and requests
- • Share newsletters and promotional content
- • Provide technical assistance
Improvement & Analytics
- • Analyze website usage and performance
- • Improve our services and features
- • Conduct market research
- • A/B test new functionalities
Legal & Security
- • Comply with legal obligations
- • Protect against fraud and abuse
- • Enforce our terms and conditions
- • Resolve disputes and issues
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
Service Providers
We share information with trusted third-party service providers who assist us in operating our business:
- Payment processing companies
- Cloud hosting and storage providers
- Email marketing platforms
- Customer support systems
- Analytics and tracking services
- Professional advisors (legal, accounting)
Legal Requirements
We may disclose your information when required by law or in good faith belief that such action is necessary to:
- • Comply with legal processes, court orders, or subpoenas
- • Protect our rights, property, or safety
- • Prevent fraud or illegal activities
- • Protect the safety of our users or the public
Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.
4. Data Security and Protection
Our Security Commitment
We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data security is our top priority.
Encryption
All sensitive data is encrypted using industry-standard SSL/TLS protocols during transmission and storage.
Access Controls
Strict access controls ensure only authorized personnel can access your personal information.
Monitoring
24/7 security monitoring and regular audits help identify and prevent potential threats.
Important Security Notice
While we implement strong security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information but will notify you of any data breaches as required by law.
5. Your Rights and Choices
You have several rights regarding your personal information. Depending on your location, these rights may vary under applicable data protection laws such as GDPR, CCPA, or other local regulations.
Access and Portability
You have the right to request a copy of the personal information we hold about you, including information about:
- • What personal data we collect
- • How we use your information
- • Who we share it with
- • Data retention periods
We will provide this information in a commonly used electronic format within 30 days of your request.
Correction and Updates
You can request that we correct or update any inaccurate or incomplete personal information. You can update most information through your account settings, or contact us directly for assistance.
Quick Updates: Log into your account to update contact information, preferences, and profile details instantly.
Deletion (Right to be Forgotten)
You may request that we delete your personal information, subject to certain legal obligations and exceptions. We will permanently delete your data within 30 days of your request, except where retention is required by law.
Note: Some information may be retained for legal, accounting, or legitimate business purposes, and we will inform you if any such obligations apply.
Opt-Out and Unsubscribe
You can opt out of marketing communications at any time by:
- • Using the unsubscribe link in our emails
- • Updating your communication preferences in your account
- • Contacting us directly with your request
You will continue to receive important transactional and account-related communications even if you opt out of marketing messages.
Cookie Preferences
You can control cookie settings through:
Browser Settings:
- • Chrome: Settings → Privacy → Cookies
- • Firefox: Options → Privacy & Security
- • Safari: Preferences → Privacy
- • Edge: Settings → Cookies and site permissions
Our Cookie Preferences:
Use the cookie banner on our website to customize your preferences at any time.
How to Exercise Your Rights
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days and may require verification of your identity for security purposes.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retention Periods
Account Information
Retained while your account is active and for 3 years after closure for legal compliance
Transaction Records
Financial records retained for 7 years as required by tax and accounting regulations
Marketing Data
Retained until you unsubscribe or request deletion, or up to 2 years of inactivity
Website Analytics
Aggregated data retained for 26 months, individual session data for 13 months
Deletion Process
When we delete your data, we ensure it is:
- Unavailable to third-party service providers
Automated Deletion: Our systems automatically delete data according to these retention periods, ensuring compliance with data minimization principles.
7. International Data Transfers
Global Operations
As an international company, we may transfer your personal information to countries outside your location to provide our services and support our global operations.
Transfer Safeguards
When transferring your personal information internationally, we implement appropriate safeguards:
Legal Mechanisms:
- ✓ Adequacy decisions by relevant authorities
- ✓ Standard Contractual Clauses (SCCs)
- ✓ Binding Corporate Rules (BCRs)
Additional Protections:
- ✓ Encryption during transmission
- ✓ Regular security audits
- ✓ Vendor due diligence
Primary Processing Locations
Your data may be processed in the following jurisdictions:
Your Rights Regarding Transfers
If you have concerns about international data transfers, you have the right to request information about the safeguards we implement and to object to transfers where applicable. Contact our privacy team for more details about specific transfer mechanisms used for your data.
8. Children's Privacy
Our Commitment to Child Safety
We are committed to protecting the privacy of children and do not knowingly collect personal information from children under the age of 16 without appropriate parental consent.
Age Restrictions
Under 13 (COPPA Compliance)
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent.
13-16 Years (GDPR)
In jurisdictions where GDPR applies, we may collect data from children aged 13-16 with parental consent, or as permitted by local law.
Protective Measures
- • Age verification processes for age-sensitive features
- • Limited data collection from minors
- • Enhanced parental control options
- • Regular review of child-directed content
- • Specialized training for staff handling children's data
If We Learn of Underage Collection
If we become aware that we have collected personal information from a child without proper parental consent, we will take steps to delete such information promptly. If you believe we have collected information from a child under 16, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We are committed to maintaining transparency about any changes to our privacy practices.
When We Make Changes
- • Introduction of new services or features
- • Changes in data collection practices
- • Updates to legal or regulatory requirements
- • Enhancements to data security measures
- • Material changes to data usage or sharing
Notification Process
Email Notification
Significant changes will be communicated via email to registered users
Website Notice
Prominent banner or notification on our website
Policy Updates
Updated "Last Modified" date at the top of this policy
Your Continued Use
By continuing to use our services after changes to this Privacy Policy, you acknowledge and agree to the updated terms. If you do not agree with the changes, you may discontinue use of our services. For questions about policy changes, please contact our privacy team.
10. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please don't hesitate to reach out to us. We're here to help and address any privacy-related matters.
Company Information
pixelshiftpro Website Ltd
United Kingdom Company Registration
45 King William Street
London EC4R 9AN
United Kingdom
Contact Details
Get in Touch
Data Protection Officer
For specific privacy concerns or data subject requests, you may also contact our Data Protection Officer directly at [email protected] or write to us at our registered address marked "FAO: Data Protection Officer".
11. Legal Framework and Compliance
Our privacy practices are designed to comply with applicable data protection laws and regulations across the jurisdictions in which we operate.
EU
GDPR Compliance
General Data Protection Regulation (EU) 2016/679
- ✓ Lawful basis for processing
- ✓ Data subject rights implementation
- ✓ Privacy by design principles
- ✓ Data Protection Impact Assessments
- ✓ Supervisory authority cooperation
UK
UK GDPR
UK General Data Protection Regulation
- ✓ UK-specific data protection rights
- ✓ ICO registration and compliance
- ✓ Post-Brexit data transfer safeguards
- ✓ UK Data Protection Act 2018
- ✓ PECR (Privacy and Electronic Communications)
US
CCPA/CPRA
California Consumer Privacy Act
- ✓ California resident rights
- ✓ Sale of personal information (opt-out)
- ✓ Third-party disclosure transparency
- ✓ Non-discrimination provisions
- ✓ Sensitive personal information handling
PIPEDA
PIPEDA
Personal Information Protection and Electronic Documents Act (Canada)
- ✓ Canadian privacy principles
- ✓ Cross-border data transfers
- ✓ Individual access rights
- ✓ Consent management
- ✓ Breach notification requirements
Regulatory Oversight
We maintain active compliance monitoring with all applicable data protection authorities and regularly review our practices to ensure ongoing compliance with evolving privacy regulations worldwide.
Privacy Commitment
At pixelshiftpro Website Ltd, we believe that privacy is a fundamental right. Our commitment extends beyond legal compliance to fostering trust through transparency, choice, and protection of your personal information.